Privacy Policy
Privacy Policy
Last updated: September 9, 2026
This policy covers kixcustoms.com.
What we collect
From you: name, email, shipping and billing address, phone number, and any images or design references you send for a custom order.
Automatically: IP address, browser and device information, pages viewed, and referring site, via cookies and similar technologies.
Payment details are handled by Shopify and its payment providers. We never see or store full card numbers.
Why we use it
To process and ship your order, send confirmations and tracking, answer messages sent to support@kixcustoms.com, improve our site and products, send marketing emails if you opted in, and prevent fraud.
Who we share it with
Only what's necessary, with: Shopify (our store platform), payment processors, shipping carriers, and our email and analytics providers. We also disclose information where legally required. We do not sell your personal data.
Cookies
Cookies keep your cart working, remember preferences, and help us understand traffic. You can disable them in your browser, but parts of the store may stop working.
How long we keep it
Order records are retained as long as needed for fulfillment, returns, and tax or accounting obligations — typically 7 years.
Your rights
Depending on where you live, you may request access to, correction of, deletion of, or a copy of your personal data, and object to certain uses. Email support@kixcustoms.com and we'll respond within 30 days.
Children
Our store isn't directed at anyone under 16 and we don't knowingly collect their data. Contact us if you believe we have and we'll delete it.
Changes
We may update this policy; the date above always reflects the current version.