Our Process
Our Process
Hand-painted to order. Every single pair.
Nothing here is printed, heat-pressed, or pulled off a shelf. Choose a design from our catalog, or bring us your own idea and we'll paint it.
How a pair gets made
Your order comes in and we pull a fresh blank in your size. The factory coating gets stripped back first — skip that step and paint won't bond properly. Then the design goes on by hand in thin layers, and everything is sealed with a flexible finisher so the paint bends and creases with the shoe instead of cracking off it.
Timeline
| Stage | Time |
|---|---|
| Processing | 1–2 business days |
| Hand-painting | 3–7 business days |
| Priority shipping | 7–10 business days |
| Standard shipping | 12–17 business days |
Shipping time starts the day your pair leaves us — not the day you order. Add production time on top to get your real delivery window.
Bringing your own idea
Send a reference photo, a color, a song, a date, a rough sketch — whatever you've got. We'll come back within 1–2 business days with a price and a timeline, plus a mockup for you to approve before any paint touches leather.
Email support@kixcustoms.com
Before you order
Production starts almost immediately, so orders can't be changed or cancelled once placed. Double-check your size.
If your pair arrives damaged or defective, email us within 14 days with photos and we'll replace it or refund you.